Login Issues - how to resolve...

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RC-Moderator
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Login Issues - how to resolve...

Post by RC-Moderator » Thu Mar 28, 2019 6:23 pm

We have resolved the issues with login.
But if you are still seeing strange behaviour.

Delete the bookmarked url you have, that probably begins: http://www.shotsweb.co.uk
and restart the process using https://www.shotsweb.co.uk

Doing a clean login against the https site should work

If still seeing issues consider clearing your browser cache

Alex
Posts: 402
Joined: Sat Aug 02, 2008 10:56 pm
Re: Login Issues 4pm ownards

Post by Alex » Thu Mar 28, 2019 6:42 pm

Fine for me when connected to WiFi but a problem if using mobile data

bordon shot
Posts: 38
Joined: Wed Jan 10, 2007 9:13 pm
Re: Login Issues 4pm ownards

Post by bordon shot » Thu Mar 28, 2019 6:45 pm

Couldn't log in an hour ago, but seems ok now

RC-Moderator
Site Admin
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Re: Login Issues 4pm ownards

Post by RC-Moderator » Thu Mar 28, 2019 7:01 pm

Thanks folks - we seem to have recovered from that blip
(which was self inflicted, trying to fix the wider issues)

Ancient Shot
Posts: 131
Joined: Wed Aug 20, 2008 7:30 pm
Re: Login Issues 4pm onwards - how to resolve...

Post by Ancient Shot » Thu Mar 28, 2019 7:31 pm

Opposite for me

Wouldn't log in on the https but ok on non secure

Birdman
Posts: 286
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Location: Aldershot
Re: Login Issues 4pm onwards - how to resolve...

Post by Birdman » Thu Mar 28, 2019 7:37 pm

Ancient Shot wrote:
Thu Mar 28, 2019 7:31 pm
Opposite for me

Wouldn't log in on the https but ok on non secure
Are you still using ‘dial-up’ Ancient? :wink:

steveshot
Posts: 42
Joined: Sun Apr 01, 2007 9:41 pm
Re: Login Issues 4pm onwards - how to resolve...

Post by steveshot » Thu Mar 28, 2019 8:33 pm

Worked for me :D

Ancient Shot
Posts: 131
Joined: Wed Aug 20, 2008 7:30 pm
Re: Login Issues 4pm onwards - how to resolve...

Post by Ancient Shot » Fri Mar 29, 2019 7:57 pm

Log in is being a pain again..

Every "return to Shotsweb" means having to log in again

Birdman
Posts: 286
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Location: Aldershot
Re: Login Issues 4pm onwards - how to resolve...

Post by Birdman » Fri Mar 29, 2019 8:40 pm

Ancient Shot wrote:
Fri Mar 29, 2019 7:57 pm
Log in is being a pain again..

Every "return to Shotsweb" means having to log in again
Have you deleted/removed your original Shotsweb bookmark and started afresh with https://www.shotsweb.co.uk but without using the / after uk that RC included in his post above. Apologies if you have.

Ancient Shot
Posts: 131
Joined: Wed Aug 20, 2008 7:30 pm
Re: Login Issues 4pm onwards - how to resolve...

Post by Ancient Shot » Fri Mar 29, 2019 8:50 pm

Yep done all that

Worked in reverse at work today

BillB
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Joined: Fri Jan 12, 2007 1:04 pm
Location: Herne Bay, Kent
Re: Login Issues 4pm onwards - how to resolve...

Post by BillB » Sat Mar 30, 2019 7:16 am

same here Steve..... although I don't get the luxury of reverse.

Birdman
Posts: 286
Joined: Wed Jan 10, 2007 9:47 am
Location: Aldershot
Re: Login Issues - how to resolve...

Post by Birdman » Fri Apr 05, 2019 5:38 pm

It’s very quiet on here today. Are people experiencing problems accessing Shotsweb? I’ve needed to log in three times, the first two coming back as server issues. Yesterday as well as server issues I had ‘bad gateway 504’ appear. Also, over the last week or so it’s been slow to move between topics.

RC-Moderator
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Re: Login Issues - how to resolve...

Post by RC-Moderator » Fri Apr 05, 2019 5:59 pm

Our suppliers have been doing lots of testing and fixing this afternoon.

Not convinced we are back to full health still. We have one hardware issue at the supplier end we are aware of that needs switching over still.


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